Shipping & Returns
What company do you use for shipping and how long will it take to receive my order?
We offer free FedEx ground shipping for all orders. MAPA Collective strives to ship purchases within 24-48 hours of receiving your order.
How should the item be returned?
Please return the package in its original packaging.
Do you offer a free return label on returns?
Yes, please contact firstname.lastname@example.org with your order number for a pre-paid return label.
How many days do I have to return an item?
Please return your item within 15 days of purchase. There are no refunds on sale items; store credit or exchange only.
Does MAPA Collective ship outside the US?
At the current time, we are not shipping outside the US. However, please email email@example.com to see if we can accommodate your request.
Do you offer expedited shipping?
We offer complimentary ground shipping. FedEx Overnight shipping can be accommodated at a charge of $30. Please contact firstname.lastname@example.org for more information.
How do I cancel an order?
To cancel an order, please email email@example.com within an hour of placing the order.
General Returns Disclaimer:
All returned products must be unused, undamaged, and, whenever possible, packaged in the original boxes in order to ensure a full credit. Please understand that we reserve the right to refuse a refund request if a return does not comply with this policy.